About us – Click and Jump

Click and Jump Limited is a company run by experienced skydivers and pilots, specialising solely in parachuting and skydiving experiences for first time jumpers. Our aim is to make the sport easily accessible to all. Collectively at Click and Jump we have over 30 years of experience in the sport. Through our extensive knowledge, we are able to place customers in the best hands possible. Given our specialist skills, we dedicate our expertise to monitoring and influencing developments in the industry, enabling us to offer the highest standards of safety possible.

happy-skydive-safely-landed

It is highly unlikely that we are unable to answer any questions you have regarding parachuting and skydiving. For most people, the concept of jumping from an aeroplane is unusual and therefore generates questions! Please give us a call in the office, and we will do our best to help you.

We love what we do, we aim to be the best skydive agency we can be, to be able to offer you the greatest experience in the run up to your jump making it an enjoyable, easy experience.

Why should you book your jump through Click and Jump and not through one of our competitors?  Take a look at our guarantee…..

The Click and Jump Guarantee

100% Guarantee

At Click and Jump; we love what we do and we want you to love our service and our world of skydiving.

Our promise to you is that when you book through Click and Jump our aim is to give you the best experience possible.

We will:

  • Promise to give you the best service, not promise to offer you the cheapest price.
  • Keep our prices low to all. We do not hike them up so that we can offer group discounts or select offers. Most people pay the same; occasionally we have offers which are open to all and advertised on Facebook, Twitter and our own website.
  • Provide you with the best information possible about your jump, the parachute centre and if applicable fundraising for your chosen charity.
  • Keep you updated through Facebook, twitter and via email between your booking and jump date; giving you up to date advice, updates and support.
  • Promise you will feel prepared and ready for your jump. We may not be there on your tandem day but all you have to do is turn up and enjoy the day.
  • Make sure that your expectations are realistic and that we do not promise you things just to make a sale. We know how drop zones work; we are not able to guarantee your jump time, who you can jump with etc. and we will be honest about what we can promise.
  • Respond to emails, text messages and phone calls within a couple of days – if not sooner.
  • Support you in your aim to raise money for your chosen charity. Not promise that you can have a free jump. Any of our competitors making this promise usually take the payment for the jump from fund-raising
  • Find a way to resolve any situation that arises and learn from that mistake.

All the drop zones that we recommend are British Parachute Association or BPA approved and affiliated centres. To achieve this they have to follow strict rules and regulations- all health and safety aspects must be in place or they would not be able to operate in the United Kingdom. This means each drop zone guarantees to ensure that their parachute equipment and aircraft undergo rigorous servicing schedules, monthly, weekly and daily safety checks. Each BPA affiliated parachute centre employ fully qualified, experienced instructors, ground staff and DZ staff that are able to deal with any situation and who primarily prioritise the safety of themselves, their students and visitors to the parachute centre.

Ultimately we aim for you to have such a great booking experience that you want you to tell everybody about the service that Click and Jump offer. We aim to ensure that we deserve those recommendations.

We guarantee that your skydive will make you smile!

In return for our promise we ask our customers to do the following

  • Read our information – more than once. Most of it is very important!
  • Ensure that the information you provide us e.g. your age, weight and height is accurate.
  • If you are using fundraising to pay towards your jump costs it is important that you contribute to that cost by paying your own booking fee.
  • Ensure that the people who are sponsoring you, know exactly how you are paying for the jump and if they are making a contribution to those costs.
  • Turn up on time! If you need to cancel or postpone contact us (or the parachute centre if outside our office hours) as soon as you can so that we can change the arrangements with the parachute centre and avoid paying them an admin fee to rebook your jump.